Dornbracht from A to Z

A selection of the terms that play a role in the Dornbracht context. More

FAQs

We have collected answers to frequently asked questions and grouped them thematically for you. More

We have collected answers to frequently asked questions and grouped them thematically for you.

Products and replacement parts
Where can I view the products?
You will find Dornbracht fittings and accessories in showrooms of specialist retailers for sanitary-products worldwide. For end consumers, Dornbracht offers a specialist retailer search at the Dornbracht homepage. If you are a specialist retailer with an interest in Dornbracht and Dornbracht products, please contact our branch office in your country. Relevant contact data can be found at the bottom of our homepage, under 'Contact'.
Do you offer custom-made products as well?

When plans for a bathroom or kitchen reveal that the dimensions of a fitting or accessory do not fit in perfectly with the architecture, our 'x-tra Service' Department can shorten or lengthen the dimensions of the products as necessary. Please contact your specialist retailer.

I would like to have a fitting with a finish not listed in the product range. Is that possible?
If a certain finish is not shown for a particular Dornbracht fitting, that does not mean you must forego your finish of preference. Our 'x-tra Service' Department can provide every series with any finish and colour available in the current Dornbracht programme. Additional finishes and colours can be provided upon request, subject to a review of production capabilities. Please contact your specialist retailer.
Purchasing products
Where can I buy Dornbracht products?
You will find Dornbracht fittings and accessories in showrooms of specialist retailers for sanitary-products worldwide. For end consumers, Dornbracht offers a specialist retailer search at the Dornbracht homepage. If you are a specialist retailer with an interest in Dornbracht and Dornbracht products, please contact our branch office in your country. Relevant contact data can be found at the bottom of our homepage, under 'Contact'.
How much do Dornbracht products cost, and where can I obtain information?

You will find Dornbracht fittings and accessories in showrooms of specialist retailers for sanitary-products worldwide. Only there will you be provided with price information For end consumers, Dornbracht offers a specialist retailer search at the Dornbracht homepage. If you are a specialist retailer with an interest in Dornbracht and Dornbracht products, please contact our branch office in your country. Relevant contact data can be found at the bottom of our homepage, under 'Contact'. You may order brochures directly through our homepage.

Cleaning and care
What is the best way to clean Dornbracht fittings?

Always use very soft cloths for cleaning, and never use aggressive cleansers.

I have a white or black fitting by Dornbracht. Is there anything I need to keep in mind when caring for it?
Always use very soft cloths for cleaning, and never use aggressive cleansers.
I have gold-coloured fittings by Dornbracht. Is there anything I need to keep in mind when caring for it?
Always use very soft cloths for cleaning, and never use aggressive cleansers.
My fittings are scratched. What can I do?
Our 'x-tra Service' Department offers you individual reconditioning of your fittings. If the surface is dull and scratched, for instance, it will be sanded, polished and galvanized until it once again shines like new. Please contact your specialist retailer.
Social media
Where can I find further information about Dornbracht on the Internet?
Dornbracht is also active in the 'social media' area. Visit us at Facebook und YouTube to learn more about our company, our activities in the areas of culture and architecture, and of course our exciting new products.
Miscellaneous
Where are Dornbracht fittings and accessories produced?
Dornbracht is one of few companies in the sanitation industry that produces 100 percent of its products in Germany. 90 percent of our suppliers are from Germany, over 70 percent of them from the Southern Westphalia region. With 'Made in Germany', Dornbracht stands for a sustained high standard of quality.
What does sustainability mean for your company?

For Dornbracht, a family-run business, sustainability is an expression of our corporate culture. It is expressed, for instance, in our attitude in the following areas:

• In production and in the products: Since 1996, Dornbracht has been working with environmental specialists, experts and engineers to continually review and optimise its production processes from the standpoint of ecology. For instance, since 2007 Dornbracht has regularly undercut the waste water regulation levels by 50 percent per year. All Dornbracht products already minimize energy and water consumption, regardless of consumption behaviour. By the end of 2010, the average overall water consumption of all fixtures sold had been reduced by 30 percent, without impairing the premium quality of the product or water experience. All products are also sustainable on the strength of their high quality and longevity.
• Dornbracht is one of few companies in the sanitation industry that produces 100 percent of its products in Germany. 90 percent of our suppliers are from Germany, over 70 percent of them from the Southern Westphalia region. With 'Made in Germany', Dornbracht stands for a sustained high standard of quality and delivers manufacturing quality at the highest level. For us, that, too, is a part of sustainability.
• In addition to this, Dornbracht is also a company with a long-term commitment to culture. Whether through sponsoring or the initiation of its own cultural projects under the aegis of its Culture Projects. For us, this is an inherent part of a sustainable corporate culture.

What is your most ecologically sustainable product?
'Dornbracht - the SPIRIT of Water' stands for responsible use of the valuable resource of water. Regardless of consumer behaviour, all Dornbracht products minimise the energy and water consumption without sacrificing the premium quality of the product and water experience. Coupled with high levels of quality and longevity, all of the products by Dornbracht are ecologically sustainable.
Which of your products fulfils the standards of ecological design and why?
The production quality and design standard ensure the longevity of Dornbracht products. Style and design are timeless, and these constitute Dornbracht's sustainable design.
You always hear that Dornbracht is culturally very involved. Where can I learn more about this?
We have set up a separate menu item for the purpose on our website. Under 'Culture Projects', you will find an overview of all of the cultural projects in which Dornbracht is involved, including projects we ourselves have initiated.
I am an artist and would like to propose a collaboration with Dornbracht, or ask whether they would sponsor my work. Whom should I contact?
Please send us an e-mail with a brief description of your project, addressed to to presse@dornbracht.de.
Are there special sales, e.g. of discontinued articles?
Dornbracht fittings and accessories are sold exclusivey through specialist retailers in sanitary products. There are no factory-outlet sales. The same holds true for so-called special sales, e.g. for discontinued articles.
Are there factory-outlet sales?
Dornbracht fittings and accessories are sold exclusivey through specialist retailers in sanitary products. There are no factory-outlet sales.
Is there a public exhibition room?
You will find Dornbracht fittings and accessories in showrooms of specialist retailers for sanitary-products worldwide. There is no separate showroom at our location in Iserlohn-Sümmern at this time.